Guardianship Resources

There are numerous resources available if you have questions about disability services, disability related laws and guardianship.

Abuse and Neglect Reporting

Issue Contact
Abuse/Neglect in Dept. of Human Services Licensed Facilities, e.g. Community Integrated Living Arrangements (CILAs), day/vocational programs, state-operated centers

Office of Inspector General, 24-hour hotline

1-800-368-1463 (Voice/TTY)

Abuse/Neglect of a person with a disability, age 18+, in a domestic setting

Adult Protective Services

1-866-800-1409 (Voice)

1-888-206-1327 (TTY)

Abuse/Neglect in hospitals, nursing homes or group homes licensed by the Dept. of Public Health

Illinois Department of Public Health


Sexual Assault of a Person with Disabilities

Any local Rape Crisis Center

Illinois Coalition Against Sexual Assault

(217) 753-4117

Domestic Violence

Domestic Violence Help Line

1-877-863-6338 (Voice)

1-877-863-6339 (TTY)

Human Trafficking

National Human Trafficking Resource Center


Advocacy Resources

Issue Contact
Legal advice and assistance for persons with disabilities, including assistance with involuntary mental health admission, court-ordered medication, mental health declarations

Legal Advocacy Service, Il. Guardianship and Advocacy Commission


1-708-338-7500 (Out of State)

1-866-333-3362 (TTY)


Disability Rights Violations

Human Rights Authority, Il. Guardianship and Advocacy Commission


1-866-333-3362 (TTY)

1-708-338-7500 (Out of State)


Federally Mandated Protection & Advocacy System for Illinois

Equip for Equality

1-800-537-2632 (Voice)

1-800-610-2779 (TTY)

The Client Assistance Program (CAP) helps people with disabilities receive quality services by advocating for their interests and helping them identify resources, understand procedures, resolve problems, and protect their rights in the rehabilitation process.

Client Assistance Program

100 S. Grand Ave. E, Basement PO box 19429 Springfield, IL 62794-9429

1-800-641-3929 (Voice)

1-888-460-5111 (TTY)

The Illinois Long-Term Care Ombudsman Program (LTCOP) is a resident-directed advocacy program which protects and improves the quality of life for residents in a variety of long-term care settings.

Senior Help Line, Monday - Friday, 8:30 am - 5:00 pm CST

1-800-252-8966 (Voice)

1-888-206-1327 (TTY)

(217) 524-6911 (Voice) 

(217) 524-6968 (Fax)

Discrimination complaints with respect to employment, financial credit, public accommodations and real estate transactions.

Illinois Department of Human Rights, Intake Unit

100 West Randolph Street, 10th Floor, Chicago, IL 60601

(312) 814-6200

1-866-740-3953 (TTY)

Adult Services

Issue Contact
Adult developmental disability and mental health services

Il. Department of Human Services

1-888-337-5267 (voice)

1-866-376-8446 (TTY)

Centers for Independent Living

Illinois Network of Centers for Independent Living

(217) 525-1308


Employment and Vocational Resources

Il. Department of Human Services

1-888-337-5267 (voice)

1-866-376-8446 (TTY)

Illinois Department of Rehabilitation Services

1-877-761-9780 (voice)

1-866-264-2149 (TTY)

(312) 957-4881 (VP)

Americans with Disabilities Act Issues

Issue Contact
Information and Education about the ADA

Great Lakes ADA Center

1640 W. Roosevelt Road, Room 405 Chicago, IL 60608

1-800-949-4232 (V/TTY)

(312) 413-1407 (V/TTY)

(312) 767-0377 (Video Phone)

(312) 413-1856 (Fax)

To file an ADA complaint

US Department of Justice, Civil Rights Division, Disability Rights Section - 1425 NYAV

950 Pennsylvania Avenue, NW, Washington D.C. 20530

(202) 307-1197 (Fax)

Protects rights of persons with disabilities with regard to equal access to buildings, housing and services, including Environmental Barriers Act.

Illinois Attorney General

(312) 814-5684

1-800-964-3013 (TTY)


Issue Contact
Guardianship information and training

Il. Guardianship and Advocacy Commission


1-866-333-3362 (TTY)

1-708-338-7500 (Out of State)

Guardianship information and training

Illinois Guardianship Association

(312) 458-9867

Guardianship information and training

National Guardianship Association



Issue Contact
Legal Resource Information
Assistance with legal problems that including the following:
  • Housing
  • Family
  • Consumer
  • Homeownership
  • Public Benefits and Health
  • Services for Senior Citizens and Disabled Persons
  • Education

Land of Lincoln Legal Assistance Foundation, Inc., Legal Advice and Referral Center


Mon. - Thurs. 9 a.m. to 4 p.m., Friday: 9 a.m. to 1:30 p.m.

Free legal services for low income persons and those age 60 and over who have serious civil legal problems and need legal help to solve them.

Prairie State Legal Aid, Administrative Office

303 N. Main, Suite 600, Rockford, IL 61101

(815) 965-2134

(815) 965-1081 (Fax)

Special Education

Issue Contact
Special Education Concerns

Illinois State Board of Education

(217) 782-5589

(312) 814-5560

U.S. Department of Education, Office of Civil Rights, Chicago Office

Citigroup Center 500 W. Madison Street, Suite 1475 Chicago, IL 60661-4544

(312) 730-1560

(312) 730-1576 (Fax)

1-800-877-8339 (TTY)

Parent and Family Information Special Education Information (for all Counties outside of Cook County)

Family Matters Parent Training and Information Center


Parent and Family Information Special Education Information (McHenry, Lake, Cook, Kane, DuPage, Kendall, Will and Grundy Counties only)

Family Resource Center on Disabilities